If you are not happy with your purchase or you wish to exchange it, you may return it within 30 days of the arrival date for a full refund.
Your product must be in unused condition and in its original packaging.
To initiate your return, contact our Customer Support Team at firstname.lastname@example.org
You will be responsible for paying the shipping fee associated with sending your order back to our return address in Italy. Shipping costs are non-refundable.
You may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned product.
Once your returned product is received, we will send you an email to notify you.
Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment within 1-3 business days. If you asked for an exchange, your new product will be shipped immediately after we receive your first product.